Safety & Reporting

1. If there is immediate danger

If you believe someone is in immediate physical danger, contact the emergency services or appropriate local authority. In the United Kingdom, immediate emergencies should be directed to 999. Herpegram reports are not monitored as an emergency dispatch service and should not be relied upon as one.

2. What can be reported

Users may report eligible Contaminations, replies, profiles, Transmissions where reporting functionality permits, or other supported content and conduct. Reports should select the closest available reason and provide relevant context where requested.

• Threats or incitement to violence.
• Doxxing, stalking or serious targeted harassment.
• Sexual exploitation or non-consensual intimate material.
• Suspected child sexual abuse material or conduct involving minors.
• Fraud, scams, phishing or malicious impersonation.
• Illegal content or conduct.
• Security abuse, malicious links or attempts to compromise accounts or Herpegram.
• Other material that appears to breach the Terms or Sewer Rules.

3. How reports are assessed

A report does not automatically remove content. Herpegram may consider the reported material, surrounding conversation, account history, relevant metadata, prior enforcement, the reporting explanation and applicable legal obligations.

Moderation may involve automated prioritisation or detection tools, human review, or both. Automated signals are indicators rather than infallible declarations of guilt.

4. Preserving reported evidence

When content is reported, Herpegram may preserve a snapshot of the reported material and relevant context so that editing or deletion does not erase the evidence required to investigate the report.

Access to preserved moderation evidence should be restricted to authorised personnel and retained only for a lawful and proportionate period. The Privacy Policy explains the associated personal-data processing.

5. Private Transmissions

Where Transmissions use end-to-end encryption, Herpegram is not intended to have routine access to message plaintext. A reporting user may deliberately submit message content or evidence for moderation, at which point the submitted material can be processed for the report.

Encryption does not prevent a recipient from reporting communications received on their own device.

6. Blocking

Blocking is intended to stop or reduce direct interaction between accounts. It is a personal safety and boundary tool, not a finding that either person violated a rule.

Attempts to evade a block through additional accounts, coordinated third parties or technical circumvention may be treated as abusive conduct, particularly where used to continue prohibited contact.

7. Enforcement outcomes

Herpegram chooses an outcome based on the available evidence, severity, context, repetition, risk and legal requirements.

• No violation found and no action.
• Warning or educational notice.
• Content removal or feature restriction.
• Reduced visibility or interaction capability where lawful and appropriate.
• Temporary suspension.
• Permanent account termination.
• Preservation of evidence or referral to a competent authority where legally required or justified.

8. Serious and illegal content

Where we become aware of content that we are legally required to remove, restrict, preserve or report, we will take the steps required by applicable law. Different legal categories can require different procedures and timescales.

Herpegram may take precautionary action while a serious safety issue is investigated where leaving the material or account unrestricted would create an unreasonable risk.

9. False and abusive reports

Do not fabricate evidence, knowingly make false allegations or coordinate reports principally to silence another Variant. Repeated abuse of reporting systems may itself lead to restrictions.

An unsuccessful report is not necessarily an abusive report. Users are allowed to report something in good faith even where Herpegram ultimately finds no violation.

10. Appeals and complaints

Where an appeal is available, the affected user may ask Herpegram to reconsider an eligible moderation decision. The appeal should be reviewed using the relevant evidence and rules, with human involvement where required by law or appropriate to the decision.

Herpegram will publish the operational route, eligibility criteria and applicable time limits before public launch. Statutory complaint rights are not replaced by an internal appeal.

11. Account security incidents

If you believe your account has been compromised, use available session, trusted-device and authentication controls promptly. Do not share passwords, PINs, recovery material or private cryptographic keys with another person.

Security vulnerabilities in Herpegram itself should be reported through the designated security route once published, without unnecessarily accessing, retaining or disclosing other users' data.

12. Law-enforcement requests

Herpegram will not disclose user information merely because somebody claims to represent an authority. Requests for user data must be assessed for authenticity, legal validity, scope and jurisdiction.

Where disclosure is legally required or otherwise lawfully justified, Herpegram will seek to disclose only information appropriate to the valid request and will preserve confidentiality where legally required.

13. Transparency

As Herpegram develops, we intend to document moderation processes and, where proportionate, publish aggregate information about reports and enforcement. Transparency does not require disclosure of information that would compromise another person's privacy, security controls, abuse detection or a lawful investigation.

14. Contact

The final public version of this page must include Herpegram's dedicated safety, legal and security contact routes. Until those routes exist operationally, they should not be invented in policy text.